Hakone Help Desk

We offer several avenues for you to seek help from NMC staff should you have any challenges during an NMC Symposium. If you are in the Hakone space, please visit our Help Desk, located on the main plaza between the Amphitheater and the City District.

At the help desk you will see icons for NMC staff members. If you click the image of one person who's status indicates that they are online (large green text), that person will get a page and will try to arrive to help you as quickly as possible, Please give them a few minutes to show up!


You can also get support via email at help@nmc.org (anytime); or by calling 1-866-588-7680 (US business hours). Outside the US, dial +1-512-445-4200.